If you follow Strivve you know that COVID-19 is top of mind for us right now ; we are taking the necessary steps ourselves to remain healthy and safe. Strive isn’t a large company, but even we have felt the strain of having to shift processes that were built with the assumption of bodies in chairs and rework them to be able to be done (and done well) remotely. It [...]
As with all major events including the current outbreak of COVID-19, there is a change in behavior among the population. The Nielsen Company has produced an intriguing article, KEY CONSUMER BEHAVIOR THRESHOLDS IDENTIFIED AS THE CORONAVIRUS OUTBREAK EVOLVES, and has discovered 6 behavior thresholds. Understanding these consumer behaviors is important. In order to provide assistance to your cardholders, you must understand how they behave during and after the shift. As [...]
The holidays are right around the corner and it's time to ensure cardholders use your card for their online spendings. After all, more consumers will shop online than in-store during this holiday season. And with over 70% of Americans gearing up to swipe—or manually enter—their cards, why not give them the solution to easily update payment cards wherever they plan to check out online? CardUpdatr™ provides a cardholder experience that [...]
We are going to be in Austin, TX for Card Forum 2017! What is Card Forum? Card Forum is the only event built exclusively for card and payment executives at the industry’s leading issuers, networks and retailers. The program includes cutting edge insight from industry leaders like Chase, Wells Fargo, Bank of America, Google, U.S. Bank, PayPal, RBC and Visa. -via Card Forum When is it? May 8-10 Where will Strivve [...]
The world of online shopping and subscriptions has completely changed the way our daily needs are met. Last week I ordered flu medicine on Amazon Prime and it was at my door within a couple of hours. It’s fast, convenient, and growing; but with all of its perks, it’s not without its setbacks. Managing online accounts (passwords, usernames, payment information, etc..) is a pain. For example, let's say you just [...]
